Technical Support

Contact Our Support Team

Our dedicated support team of specialists is ready to assist you with any technical issues or questions you may have about HIMI.

Email Support

For all technical support inquiries, please email our premium support team at:

abdullahbaigbappy@gmail.com

We typically respond within 12-24 hours.

Support Hours

Our dedicated support team is available Monday through Friday, 9:00 AM to 5:00 PM EST.

For premium users, we offer 24/7 emergency support for critical issues. Please indicate in your request if you are a premium user.

Submit a Support Request

Please use the form below to submit your technical support request. Provide as much detail as possible to help us address your issue efficiently.

Full Name *

Email Address *

Device Type *

OS Version (if known)

App Version (if known)

Type of Issue *

Detailed Description of the Issue *

Steps Already Taken to Resolve the Issue

Troubleshooting Tips

Before contacting support, you might want to try these common troubleshooting steps:

App Crashes or Freezes

Force close the app and reopen it
Restart your device
Check if the app needs updating
Ensure your operating system is up-to-date
Check if your device has sufficient storage space

Login Issues

Double-check your username and password
Reset your password if you've forgotten it
Check your internet connection
Clear the app's cache (Android) or offload and reinstall the app (iOS)

Performance Issues

Close other apps running in the background
Restart your device
Check your internet connection speed
Clear the app's cache (Android) or offload and reinstall the app (iOS)
Ensure your device meets the minimum requirements for running HIMI

Our Commitment

At HIMI, we are committed to providing you with the best possible experience. Your feedback helps us improve our service. If you encounter any issues, please don't hesitate to contact us.

We appreciate your patience and understanding as we work to resolve any technical issues you may encounter.